The stuff people usually ask us.
We're Hydrate — a small team based in Singapore that curates and sells Owala water bottles. We hunt down limited colourways so you don't have to.
Browse the collection on our homepage, then reach out via Telegram (@gaysauces) or WhatsApp (+65 8825 5930) to place your order. We'll confirm availability and send you payment details.
We accept PayNow, PayLah!, bank transfer, Credit and Debit cards (+3%) and Grabpay (+3%). Payment details will be shared when you confirm your order.
Most orders are dispatched within 1–2 business days. Standard delivery within Singapore takes 1–4 working days. For instock orders that are placed before 12pm, your order will be dispatched on the same day. For orders placed after 12pm, it will be dispatched the following working day.
Yes! We have shipping partners in Malaysia, Indonesia, China, Japan and Korea. All international shipments are subject to any import duties and are at prevailing market rates. Drop us a DM!
Dont worry, we got you covered. Do not dispose of the original packaging, just snap a photo of the shipping label, item damage and outer packaging and DM it to us. We'll handle it from there.
Yes! Some of our listings are marked as Preorder. Message us and we'll lock one in for you once it lands. A deposit is required for the reservation of a bottle
Telegram is fastest — @gaysauces. You can also WhatsApp us at +65 8825 5930 or email [email protected].